Shipping costs &
terms and conditions of delivery

Delivery times

Articles designated as AVAILABLE are kept permanently in stock at our premises and dispatched within 1 - 3 days. Nevertheless, a situation may arise in which individual articles are not in stock due to heavy demand or supply shortages at our suppliers. In such cases the entire order shall be held back for up to 10 days. If the missing articles do not arrive at our premises within this period we shall contact you by telephone or e-mail and come to an agreement on delivery times and delivery arrangements (partial or complete delivery). Further, we would like to point out that during the ordering process there is an opportunity to add a note to your order. If you require your articles very urgently please indicate this to us in writing. In the event of a default in delivery we shall then inform you immediately.

Currently not available:
Articles designated as currently not available are currently not in stock at our premises or those of our supplier. Please do not order these articles. However, you are welcome to check with us using a contact form at what time the articles are likely to be available again.